1. Only the transportation and accommodations described in the itinerary are included. All other transportation or services must be arranged and paid for separately by the customer.
2. This is an exclusive package for foreign tourists and cannot be used by Japanese citizens or foreign residents of Japan.
3. Requests for specific departure/arrival times or seating cannot be accepted. Tickets will be issued as stated in the itinerary.
4. Actual train number, departure time, and seat assignment will be provided by the day before departure. Tickets cannot be exchanged.
5. Please provide information about accommodations in Japan directly before this package. Tickets and final itinerary will be delivered to the address provided. As tickets are delivered before departure, it is usually not possible to use this package on the same day as arrival in Japan.
6. Tickets will not be reissued or refunded if lost after receipt. If lost, replacing tickets will be the responsibility of the customer.
7. Actual bullet train times may vary due to train schedule adjustments.
8. If mailing address changes after booking, please notify by 8 days before departure.
9. If cancelling after receiving tickets, the unused tickets must be returned to Sunrise Center.