Japan Hotel, Ryokan, and Tour Booking Made Easy

A JTB Group Company
343 How can I proceed if cancellations are not possible via the website? 2018/04/05
Please contact Customer Support. Bookings for which any revision has been made or for which the cancellation period has already passed cannot be cancelled via the website.

* Due to the large volume of inquiries we are currently receiving, we may take longer to reply than usual. We appreciate your patience and understanding on this matter.